Privacy Policy

Last updated: October 2026

1. Introduction & Commitment

DETAILED LIMITED (NZBN: 9429031710336, Company Number: 2384129), having its registered office at 5/79 Shelly Beach Road, Saint Mary's Bay, Auckland 1011, New Zealand, is committed to safeguarding the privacy and commercial confidentiality of our clients, developers, contractors, and website visitors.

This Privacy Policy sets out how we collect, hold, use, and disclose personal and project information in strict compliance with the New Zealand Privacy Act 2020, the Information Privacy Principles (IPPs), and the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect personal and technical information when you interact with our website, request engineering scoping, or engage our consultancy:

• Identity & Contact Data: Full name, company name, email address, telephone numbers, and billing address.
• Property & Project Data: Property titles, Certificates of Title, architectural plans, survey plans, topographical data, geotechnical reports, and council consent numbers.
• Technical & Usage Data: IP addresses, browser types, device identifiers, and session analytics collected solely for technical delivery and security monitoring.

3. Purpose and Legal Basis for Processing

We process your data for legitimate professional and contractual purposes, including:

• Executing structural, geotechnical, and civil engineering calculations and delivering Producer Statements (PS1, PS2, PS4).
• Communicating regarding council RFIs, site inspections, and Code Compliance Certificate (CCC) documentation.
• Invoicing, milestone billing, and corporate financial recordkeeping.
• Fulfilling legal obligations under the New Zealand Building Act 2004 and the Resource Management Act 1991.

4. Data Storage, Security & Retention

All architectural drawings, calculation packages, and client records are stored on secure, encrypted enterprise servers with restricted role-based access. In accordance with professional engineering indemnity requirements in New Zealand, structural calculation archives and Producer Statements are retained for a statutory period of at least ten (10) years following project completion.

5. Disclosure to Third Parties & Authorities

We do not sell, rent, or trade client information. Information is disclosed solely to:

• Territorial Authorities & Councils: (e.g. Auckland Council, Watercare) as required for Building Consent and Resource Consent applications.
• Professional Peer Reviewers: Independent Chartered Professional Engineers (CPEng) engaged for PS2 design peer reviews with client consent.
• Authorized Subcontractors: Certified drilling and geotechnical testing laboratories operating under non-disclosure agreements.

6. Your Privacy Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to any personal information we hold about you.
• Request correction of any inaccurate or outdated information.
• Lodge a complaint with the Office of the Privacy Commissioner (OPC) at www.privacy.org.nz if you believe your privacy has been breached.

7. Contacting the Privacy Officer

For any queries regarding this policy or to exercise your privacy rights, please contact our designated privacy officer: